db3999 Terms & Conditions
These Terms & Conditions govern your use of the db3999 platform, including all gaming, betting, payment, and account services available at db3999.app. Please read this agreement carefully before registering or placing any wager. By accessing or using db3999, you confirm that you have read, understood, and accepted these terms in full.
At a Glance
Key Terms at a Glance
The following summary cards highlight the most important principles in these Terms & Conditions. They do not replace the full legal text below — please read all sections carefully.
18+ Age Requirement
All players must be at least 18 years of age. db3999 operates a strict no-underage-gambling policy. Accounts found to belong to individuals under 18 will be immediately closed and any funds forfeited in accordance with applicable policy.
Single Account Rule
Each individual may hold only one active db3999 account. Operating multiple accounts — whether to claim duplicate bonuses, circumvent restrictions, or for any other reason — is a material breach of these Terms and will result in account closure and balance forfeiture.
Fair Play Policy
db3999 prohibits cheating, collusion, use of automated betting software or bots, exploitation of software errors, and any form of fraudulent activity. Accounts found engaging in any such behaviour will be suspended immediately pending investigation and may be permanently closed.
Deposit & Withdrawal
Minimum deposit via bKash or Nagad is ৳200. Withdrawals are processed back to the same payment method used for the deposit. db3999 does not charge processing fees on standard bKash and Nagad transactions, though your mobile financial service provider's own fees may apply.
Bonus Wagering Requirements
All bonuses and free bet credits issued by db3999 are subject to wagering requirements before withdrawal eligibility is granted. Bonus terms, including minimum odds restrictions and time limits, are published individually for each promotion and form part of these Terms.
Account Security
You are solely responsible for maintaining the confidentiality of your db3999 login credentials. db3999 will never ask for your password via email, chat, or phone. Any activity conducted through your account while your credentials are known to a third party remains your responsibility.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you (the player) and db3999. db3999 reserves the right to amend these Terms at any time. Continued use of the platform after any amendment constitutes acceptance of the revised Terms. Where changes are material, db3999 will provide reasonable notice via the email address registered to your account.
Quick Reference
Platform Terms Summary
| Term | Details | Category |
|---|---|---|
| Minimum Age | 18 years or older. No exceptions. Age verification required before withdrawal processing. | Eligibility |
| Minimum Deposit | ৳200 via bKash, Nagad, Rocket, or Upay. ৳500 via Visa/Mastercard. | Payments |
| Minimum Withdrawal | ৳500 for mobile wallet methods. Processing time typically within 24 hours of approval. | Payments |
| Accounts Per Person | One account per individual, per household, per device, and per IP address. | Account |
| Bonus Wagering | All bonuses subject to wagering requirements as specified in individual promotion terms. | Bonuses |
| Inactive Account Fee | Accounts inactive for 12 consecutive months may be subject to an inactivity fee of ৳50 per month. | Account |
| Currency | All transactions processed in Bangladeshi Taka (BDT / ৳). No multi-currency conversion. | Payments |
| Self-Exclusion | Available on request. Minimum exclusion period 6 months. Reactivation requires formal review. | Responsible Gaming |
Section 1
Acceptance of Terms
By accessing the db3999 website at db3999.app, registering a player account, making a deposit, or placing a wager of any kind, you agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these Terms, you must not use the db3999 platform and should close the website immediately.
These Terms apply to all users of the db3999 platform, including registered account holders, visitors browsing the site without an account, and any individual accessing the platform from a device located in Bangladesh or any other jurisdiction. Use of the platform constitutes acceptance regardless of whether you have explicitly reviewed these Terms prior to use.
db3999 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated effective date. Where a change is material — meaning it affects your rights or obligations in a significant way — db3999 will endeavour to provide advance notice via the email address associated with your registered account. Your continued use of the platform following the publication of revised Terms constitutes your acceptance of those changes.
Your Responsibility: It is your responsibility to review these Terms & Conditions periodically and remain aware of any updates. db3999 recommends bookmarking this page and checking it when you receive any notification of changes from the db3999 support team.
These Terms are supplemented by the db3999 Privacy Policy, Responsible Gaming Policy, and individual promotion terms published alongside each bonus offer. All such supplementary documents are incorporated into these Terms by reference and must be read together with this document to understand the full scope of your agreement with db3999.
Section 2
Eligibility & Age Restriction
To register and maintain an account on db3999, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:
- You must be at least 18 years of age. db3999 operates a strict no-underage-gambling policy and will not knowingly provide gaming services to anyone under the age of 18.
- You must be accessing the platform from a jurisdiction where online gaming and sports betting is not explicitly prohibited under applicable local law.
- You must not be subject to any self-exclusion order — whether issued by db3999 or by any third-party responsible gaming body — at the time of registration or during your use of the platform.
- You must not be an employee, contractor, director, or immediate family member of a db3999 employee or contractor, unless you have received express written permission from db3999 management to open a player account.
- You must be acting on your own behalf and for personal entertainment purposes only. You may not open or operate an account as an agent or on behalf of any third party.
- You must have a valid Bangladesh mobile number capable of receiving SMS verification messages, linked to a bKash, Nagad, Rocket, or Upay mobile financial service account registered in your own name.
Age Verification
db3999 reserves the right to request documentary evidence of age at any point during the registration process or subsequently at any point during your account lifetime. Acceptable age verification documents include a valid National Identity Card (NID), passport, or birth certificate issued by a recognised Bangladeshi authority. Failure to provide satisfactory age verification documents within the timeframe specified by db3999 may result in account suspension and withholding of any pending withdrawal requests until verification is completed.
Accounts confirmed to have been registered by individuals under the age of 18 will be closed immediately. Any deposits made by a minor will be returned to the originating payment method where technically possible, but any winnings generated will be forfeited in full. db3999 does not profit from underage gambling and will cooperate fully with any relevant authorities in the event that underage access is discovered.
18+ Only: Gambling is for adults aged 18 and above only. If you are under 18, please close this website immediately. If you are a parent or guardian concerned about a minor accessing online gambling platforms, db3999 recommends installing parental control software on shared devices.
Section 3
Account Registration & Verification
To access the full range of services on the db3999 platform — including depositing funds, placing wagers, and withdrawing winnings — you must register a player account. The registration process requires you to provide accurate, complete, and up-to-date personal information including your full legal name, Bangladesh mobile phone number, date of birth, and preferred payment method details.
Accuracy of Information
You are required to provide truthful and accurate information at all stages of the registration process. Providing false, misleading, or incomplete information — including using a name that does not match your registered mobile financial service account — is a breach of these Terms and may result in immediate account closure, forfeiture of any balance, and potential reporting to relevant authorities where fraud is suspected.
One Account Per Person
Each individual is permitted to hold exactly one active player account on db3999. This restriction applies per person, per household address, per device, and per IP address. Where multiple accounts are detected — whether registered intentionally or through technical error — db3999 reserves the right to close all but the first registered account. Any bonuses claimed across duplicate accounts will be voided and deducted from the account balance. If the balance after deduction is negative, db3999 reserves the right to offset this against future deposits or pursue recovery through other means.
Account Security
You are solely responsible for maintaining the confidentiality of your db3999 username and password. You must not share your credentials with any third party. db3999 staff will never ask you to provide your password through any channel. Any losses arising from unauthorised access to your account due to your failure to maintain the confidentiality of your login credentials are your sole responsibility. If you suspect that your account has been accessed without your authorisation, you must contact db3999 support immediately so that your account can be secured.
Account Verification (KYC)
db3999 may at any time request that you complete a Know Your Customer (KYC) identity verification process. This process may require you to submit copies of identification documents and proof of address. Withdrawal requests may be held pending completion of KYC verification. db3999 aims to complete KYC reviews within 3 business days of receiving all requested documents.
Section 4
Deposits, Withdrawals & Payments
All financial transactions on the db3999 platform are conducted in Bangladeshi Taka (BDT, ৳). db3999 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary based on your registered account details and transaction history.
Deposits
The minimum deposit amount is ৳200 via bKash and Nagad. Deposits are credited to your db3999 gaming wallet typically within 60 seconds of the transaction being confirmed by your mobile financial service provider. db3999 does not charge a fee for standard deposits, but your mobile financial service provider may apply their own transaction charges — please check with bKash, Nagad, Rocket, or Upay directly for their current fee schedules.
All deposits must originate from a payment account registered in your own name. db3999 does not accept deposits from third-party payment accounts. Deposits received from accounts not matching your registered identity may be returned and your db3999 account suspended pending investigation.
Withdrawals
Withdrawal requests are processed back to the same payment method used to make your most recent qualifying deposit. The minimum withdrawal amount is ৳500. Withdrawal requests are subject to identity verification and, where applicable, wagering requirement checks on any active bonus balance. Once approved, withdrawals to bKash and Nagad are typically processed within 24 hours. During peak periods, processing may take up to 48 hours.
db3999 reserves the right to carry out enhanced due diligence checks on withdrawal requests above certain thresholds. During any such review, the withdrawal will be held and you will be notified by the support team. db3999 will not process withdrawals to payment accounts not registered in the account holder's own name.
Currency & Exchange
db3999 operates exclusively in Bangladeshi Taka. All game outcomes, betting settlements, bonus values, and balance displays are denominated in BDT. No foreign currency conversion is performed on the platform. Any currency conversion costs arising from the use of international payment methods (Visa/Mastercard) are the sole responsibility of the account holder.
Payment Security: All payment transactions on db3999 are protected by 256-bit SSL/TLS encryption. Your financial details are never stored in plain text. db3999 does not store full card numbers on its servers. Payment processing is handled via PCI-DSS compliant infrastructure.
Section 5
Betting & Gaming Rules
All betting and gaming activity on the db3999 platform is subject to the specific game and sport rules published within each game or betting market, as well as the general rules set out in this section. In the event of any conflict between game-specific rules and these general Terms, the game-specific rules shall prevail to the extent of the conflict.
Sportsbook Betting
Bets placed on the db3999 sportsbook — including cricket (BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers fixtures), football, kabaddi, and other sports — are settled according to the official result confirmed by the relevant sporting authority. Where a match is abandoned or postponed, bets will be settled according to the rules published for that specific market, which may include void settlement or partial settlement depending on the point at which play ceased.
db3999 reserves the right to void any bet that was accepted in error — for example, where odds were published due to a technical fault at a level that does not reflect the true market — or where there is evidence that the outcome was known to the bettor at the time the bet was placed. Bets placed on events whose outcomes have already been determined will be voided.
Casino & Slot Games
All casino and slot games available on db3999 are provided by third-party game studios including Pragmatic Play, NetEnt, Microgaming, Spribe, Evolution Gaming, and Ezugi, among others. Game outcomes are determined by independently certified random number generator (RNG) software and are not influenced by db3999 or the game provider after a game round commences. Return-to-player (RTP) percentages for individual games are published within each game's information panel.
Prohibited Conduct
The following conduct is strictly prohibited and will result in account suspension, permanent closure, and forfeiture of all balances without notice:
- Using automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with games.
- Exploiting software errors, display glitches, or pricing errors to gain an unfair advantage.
- Colluding with other players in any live casino game, poker variant, or any other game where collusion provides an advantage.
- Opening multiple accounts to claim bonuses more than once or to circumvent account restrictions.
- Attempting to launder funds through the db3999 platform, including depositing funds and withdrawing without genuine gaming activity.
- Providing false identity information or impersonating another person.
Section 6
Bonuses & Promotions
db3999 offers bonuses, free bets, free spins, and other promotional credits to eligible players from time to time. All promotions are subject to the specific terms published with each offer, which are incorporated into these Terms by reference. The general bonus principles set out in this section apply to all db3999 promotions unless the individual promotion terms explicitly state otherwise.
Eligibility
Bonuses and promotions are available to registered account holders who meet the eligibility criteria specified in the relevant promotion. Unless otherwise stated, promotions are available to players in Bangladesh only. db3999 reserves the right to exclude specific accounts from promotions at its sole discretion, including accounts that have previously abused bonus terms or engaged in low-risk bonus completion strategies.
Wagering Requirements
Unless a promotion is explicitly marked as "no wagering", all bonus credits and winnings generated from free bets or free spins are subject to wagering requirements before they may be withdrawn. The wagering multiplier applicable to each promotion is stated in the individual promotion terms. Wagering requirements must be completed within the time limit specified for each promotion — typically between 7 and 30 calendar days from the date the bonus is credited to your account. Bonus credits and associated winnings that remain unplayed at the time of expiry will be removed from your account without compensation.
Bonus Restrictions
Certain game categories or specific game titles may contribute at a reduced rate — or not at all — toward satisfying bonus wagering requirements. These contribution rates are published within each promotion's individual terms. Minimum odds restrictions may apply to free bet bonuses used on the sportsbook — where applicable, bets placed at odds below the stated minimum will not count toward wagering requirements.
One Bonus at a Time: Only one bonus may be active on your account at any given time. If you make a deposit while a bonus is active, the new deposit will be added to your real-money balance but will not trigger a second simultaneous bonus unless the first has been fully completed or expired. Please contact db3999 support if you are unsure whether a bonus is currently active on your account.
Misuse of Promotions
db3999 actively monitors bonus activity for signs of abuse. Actions considered abusive include but are not limited to: creating multiple accounts to claim a welcome bonus more than once; systematically betting on all outcomes of an event to lock in a profit from bonus funds; using bonus funds exclusively on low-volatility game outcomes in a pattern designed to minimise risk and meet wagering requirements without genuine gaming intent. Where bonus abuse is detected, db3999 reserves the right to void the bonus, remove associated winnings, and close the account.
Section 7
Responsible Gaming
db3999 is committed to promoting responsible gambling and providing tools that help players maintain control over their gaming activity. Gambling is intended to be an enjoyable form of entertainment. db3999 recognises that for some individuals, gambling can become problematic, and we take our duty of care to our player community seriously.
As part of the db3999 platform, every registered account holder has access to the following responsible gaming tools via their account settings:
- Deposit Limits: Set a maximum daily, weekly, or monthly deposit cap. Once active, the limit cannot be increased for a minimum cooling-off period of 24 hours.
- Session Time Alerts: Configure alerts that notify you when you have been actively gaming for a specified duration.
- Loss Limits: Set a maximum loss threshold within a defined period, after which betting activity is paused automatically.
- Cooling-Off Period: Request a temporary account suspension of between 24 hours and 6 weeks. The account cannot be reactivated during the cooling-off period.
- Self-Exclusion: Request a minimum 6-month account closure. Self-exclusion requests are processed within a short period of confirmation. Reactivation requires a formal review after the exclusion period has fully elapsed.
Players who believe that their gambling is causing harm — to themselves, their finances, or their relationships — are strongly encouraged to contact the db3999 support team to discuss the responsible gaming tools available to them. db3999 support is available 24/7 in English at Bangladesh Standard Time (UTC+6).
For more detailed guidance on responsible gaming tools, self-exclusion procedures, and links to independent support resources, please visit the db3999 Responsible Gaming page.
Section 8
Account Closure & Suspension
You may close your db3999 account at any time by contacting the support team. Before closing your account, any real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method upon your request. Accounts with outstanding bonus wagering requirements at the time of closure will have those bonus funds and associated winnings removed prior to the final balance calculation.
Suspension by db3999
db3999 reserves the right to suspend or permanently close any player account, with or without prior notice, in any of the following circumstances:
- Breach of any provision of these Terms & Conditions.
- Provision of false, inaccurate, or misleading information during registration or at any subsequent point.
- Failure to complete identity verification (KYC) within the timeframe specified by db3999.
- Suspected fraudulent activity, money laundering, or any other criminal activity connected to the account.
- Evidence of multi-accounting or systematic bonus abuse.
- Use of the account by an individual under the age of 18.
- Regulatory requirements or legal obligations that require db3999 to cease providing services to a specific individual or in a specific jurisdiction.
Balances on Closure
Where an account is closed by db3999 as a result of a Terms breach, db3999 reserves the right to withhold some or all of the account balance pending investigation. Where the investigation concludes that no breach occurred, any withheld balance will be returned. Where a breach is confirmed, the balance may be forfeited in whole or in part commensurate with the nature and severity of the breach. db3999 will notify the account holder of the outcome of any investigation via the registered email address.
Inactive Accounts
An account is considered inactive if no login, deposit, withdrawal, or wagering activity has been recorded for a period of 12 consecutive months. db3999 may apply a monthly inactivity maintenance fee of ৳50 per month to inactive accounts after this period. You will be notified by email before any inactivity fee is applied. If you wish to reactivate your account or withdraw your balance before fees are applied, please contact db3999 support.
Governing Law & Disputes: These Terms & Conditions are governed by the laws applicable to the jurisdiction in which db3999 is registered and operates. In the event of a dispute, db3999 operates a formal complaints procedure. Complaints should be submitted in the first instance via the db3999 support team. db3999 commits to acknowledging all formal complaints within 5 business days and providing a substantive response within 28 calendar days.
If you have any questions regarding these Terms & Conditions, please contact the db3999 support team. Our support team is available 24/7 in English and can be reached via the contact details listed on the db3999 website. Email: [email protected]
Ready to Play on db3999?
Now that you have reviewed the db3999 Terms & Conditions, explore the platform — cricket betting, live casino, slots, and more — all with fast bKash and Nagad payments. 18+ only. Please play responsibly.
Questions about these terms? Visit our FAQ page or review our Responsible Gaming guidelines. 18+ only.